I consider myself more than a stereotype computer nerd. I am more of a problem solver than a computer tech. I have kept myself well versed in many different aspects of the technical world by diversifying my skills with both support and development. I started in the trenches of desktop support and worked my way up the corporate ladder to management. I have been both a student and a teacher but I appreciate the fact that in this field there will always be something to learn.

 

Systems Administrator at fuseproject - San Francisco
October 2009  -  Present

• Managed and maintained 60+ workstations and multiple servers including remote access for satellite office in New York.
• Research, tested and implemented new technology to help increase productivity and communication.
• Design, research and implement a new network infrastructure for fuseproject's new 23,000 sq. ft location. Successfully implemented the new wireless mesh, fibre optic lines, and local network. Worked directly with contractors and architect for purchasing and installation.
• Installed and maintained mixed environment of Mac and PC's with Fiery printers and Exchange Server.
• Implemented remote access solution for all users including the New York office.
• Worked with other team-members on clients projects. Extensive production work included in-house photography, client photography, video editing, video conversations, and collateral and presentation creation.
• Supported industrial designers and project managers with proof-of-concept projects utilizing existing technologies and hardware hacks.
• Maintained company website - updated weekly blog and worked with independent developers to enhance existing site. Worked with company designers to update company portfolio utilizing multiple online tools such as streaming video and iPad/iPhone compatible multimedia.

Independent Consultant at Red Rocket Company - SF Bay Area
2000  -  2009

• Managed small business accounts – including client relations, reporting, and customer service.
• Offered a diverse range of services from computer/network support to presentations and web development.
• Helped small business/home office companies with hardware research and purchasing. Did extensive research for each installation to ensure the best possible setup for the set budget.

Clients include

CB Richard Ellis Bay Area 511 California Highway Patrol (CHP) The Law Offices of Arnold Laub California EnSight

Twisted Twilight Personal Training Dunning Law Firm Black Lotus Clothing Presslite, LLC. Annunciation Cathedral San Francisco

Services offered

Desktop support including hardware and software installations. Server implementation and support Networking and LAN creation and maintenance. Email solutions and integration. Database maintenance

Mobile device integration Web development Photography Newspaper/Press ads design Video creation and web site streaming

Systems Manager at Wilson McHenry Company - Foster City
1997  -  2000

• Managed I.T. department.
• Plan and implement multi-office WAN and local office LAN including servers, workstations, and related connectivity equipment.
• Create and maintain in house web-based Extranet.
• Trained team members and conducted staff training sessions for various applications.

Software support engineer at Jobscope Corporation - San Mateo
1995  -  1997

System support engineer/DB admin at VentureOne - San Francisco
1993  -  1995

Sergeant - US Army Infantry at U.S. Army / California National Guard
October 1989  -  September 1997

 

Operating Systems
Windows Desktop and Server, MacOS X Desktop and Server
EMail Servers
Exchange, POP, IMAP
Web Development
HTML, PHP, CSS, ASP, Flash, MySQL
Applications Suites
Microsoft Office (Word, Excel, Powerpoint)
Adobe Suite (Photoshop, Illustrator, InDesign)
Video (Final Cut, Premiere, After Effects)
3D Suites
Hypershot, Keyshot, 3D Studio Max, Autodesk Showcase

 

"William is more than just the IT guy. His capabilities extend beyond his job description and he is not afraid to jump in and delight his coworkers with a hidden abilities. In addition to keeping fuseproject digitally connected he set up and executed internal photoshoots, tested new software, learned new software on the fly in order to help output press images, etc, etc.. William understands how to get the job done right the first time and will put in the extra time it takes to get it right. I enjoyed working through challenges with William and always knew that he would deliver what he promises."
Bret Recor, Director of Technical Design, fuseproject

 

"William is a natural born leader. He is a hard working, team oriented man with the highest ethical standards who does not stop until the job is completed. I know William would excel at any task or job he takes on. I have no problem recommending William as a highly professional and proficient colleague."
Richard Halverson, Infantry Soldier/NCO, US Army

 

Additional recommendations and references available upon request